CONDITIONS OF SALE
GENERAL CONDITIONS OF SALE
Introduction
This page (together with our Privacy Policy and
Website Terms and Conditions) tells you information about us and the legal
terms and conditions (the “Terms” or “General Conditions of Sale”) on which we
sell any of the skin care, body care, sun care and men’s skincare products from
the United Kingdom (“Products”) listed on our AESTHETICS OF THE ROYAL LIVER
BUILDING (UK) website (the “Website”) to you.
These Terms will apply to any contract between us
for the sale of Products to you on our website (“Contract”) to the exclusion of
all other documents. Please read these Terms carefully and make sure that you
understand them, before ordering any Products from our Website. Please note
that before placing an order you will be asked to agree to these Terms. If you
refuse to accept these Terms, you will not be able to order any Products from
our Website.
You should print a copy of these Terms or save them
to your computer for future reference.
We amend these General Conditions of Sale from time
to time as set out in Clause 8. Every time you wish to order Products from AESTHETICS
OF THE ROYAL LIVER BUILDING, please check these Terms to ensure you understand
the terms which will apply at that time.
These Terms and any Contract between us are only in
the English language.
The purpose of the Website is for AESTHETICS OF THE
ROYAL LIVER BUILDING (hereinafter “us”, “our” or “AORLB”) to offer Products for
sale to visitors of the Website (hereinafter “you” or “your”).
Products are intended for your personal use, in no
direct relation to your professional activity. In this respect, you should note
that your order must not exceed a total of £500 (five hundred pounds).
Moreover, you may only order a maximum of five (5) Products with the same
reference during a single sale and over a period of one (1) month. If your
order exceeds the amount and/or number, the order shall be deemed invalid.
All orders for Products offered on the Website
imply the consultation and express acceptance of these General Conditions of
Sale, without said acceptance being contingent on you providing a hand-written
signature. In accordance with the provisions of Regulations 9 and 11 of The
Electronic Commerce (EC Directive) Regulations 2002 which govern the formation
of electronic contracts in the United Kingdom, the recording and validation of
the order form, as specified in Clause 6 (“Placing an Order”) below,
constitutes the placing of an order between us for the purchase of the ordered Products.
1. INFORMATION ABOUT US
1.1 The Website is an e-commerce website that is
accessible via the internet at www.aestheticsoftheroyalliverbuilding.co.uk. It
is produced by AORLB acting through its trading division Aesthetics of The Royal
Liver Building (UK) (“AORLB”, “we”, “us” or “our”), a company incorporated in
England and Wales with registered company number 14023406. Our main trading address is The Royal Liver Building, Pier Head,
Liverpool, Merseyside, L3 1HU.
1.2. Contacting us:
a) If you wish to contact us for information or
general queries relating to our products or brands or because you have any
feedback or complaints, please contact our Customer Care Department by
telephone on 0151 203 0020, or by email at manager@aestheticsoftheroyalliverbuilding.co.uk or
by post at AORLB’s Customer Care Department, Aesthetics of The Royal Liver
Building, Pier Head, Liverpool, Merseyside, L3 1HU.
b) If you wish to contact us for queries relating
to placing an order, making purchases through our website or deliveries, please
contact our Customer Care Department by telephone on on 0151 203 0020, or by
email at manager@aestheticsoftheroyalliverbuilding.co.uk
c) If you are emailing us or writing to us, please quote
your order number (if applicable) to help us identify your order.
d) If we must contact you or give you notice in
writing, we will do so by email or pre-paid post to the email/postal address
you provide to us at the time of placing your order.
2. USE OF OUR WEBSITE
2.1. Your use of our website is governed by our Website
Terms and Conditions. Please take time to read these as they include important
terms which apply to you.
2.2. You may only purchase Products from our
Website if you are at least 18 years old.
3. AREAS OF DELIVERY
3.1. Products ordered by you on our Website shall
be exclusively delivered in the United Kingdom and the Isle of Man. Only orders
with an invoicing and delivery address located in the United Kingdom or Isle of
Man will be processed.
3.2. The orders for which a P.O box delivery
address has been chosen cannot be processed.
3.3. These General Conditions of Sale determine all
the steps required to place an order, as described in Paragraph 4 "Order
Terms and Conditions” and ensure the follow-up of said order between the
parties.
4. OUR PRODUCTS
4.1. The AORLB products that AORLB offers for sale
are those listed on the Website, on the date you consult the Website, within
the limit of available stock and subject to these Terms. All Products should be
kept out of the reach of children (individuals under 18 years of age).
4.2. The images of the Products on our Website are
for illustrative purposes only. The images that illustrate the Products do not
fall within the scope of the Contract and AORLB’s liability may not be incurred
in connection with any such error. Products purchased may vary slightly from
images on our website.
4.3. The packaging of the Products may vary from
that shown on images on our website.
4.4. Product Availability:
When placing your order, most of the Products
presented on the AORLB’s website may be bought online. The AORLB Products that
cannot be bought online are available through AORLB approved distributors. To
find the nearest distributor to you, please visit the online store locator.
Products are offered subject to availability. If a
Product is not available, you shall be informed thereof as soon as possible.
Such information may be provided to you:
a) at the time of placing your order. If a Product
that can be bought online is unavailable it will state that the desired Product
is out of stock; or
b) following the validation of your order. If a
Product becomes unavailable prior to delivery, you will be contacted via email.
4.5. If we are unable to supply you with a Product,
for example, because that Product is not in stock or no longer available or
because of an error on our website, we will inform you of this by email and you
can decide how you wish to proceed with your order or let us know if you wish
to cancel your order.
4.6. If you have already paid for the Products
AORLB will take the necessary steps with Stripe or PayPal (as applicable), AORLB’s
designated payment partners, to deduct the price(s) of the Product(s) that
is/are unavailable from the amount debited from your bank account as soon as
possible. If none of the items ordered are available, we will also refund any
delivery costs charged as soon as possible.
4.7. No substitute product will be sent to replace
the unavailable product.
4.8. AORLB may not be held liable if Products are
out of stock or unavailable.
4.9. Retention of title and risk:
a) Product(s) ordered shall remain the property of AORLB
until full receipt of the purchase price and all applicable delivery charges by
AORLB. If Products have been delivered to you and there is a payment incident
or in the event of incomplete or partial payment, you undertake, at your cost,
to return the Products to us at our first request.
b) On the date of delivery, the risks (of theft or
damage) concerning the Products are transferred to you.
4.10. Samples:
Any samples offered are subject to availability.
Any samples provided by AORLB for you to try are for your personal use only.
5. PRICES AND PAYMENT
5.1. The prices of the Products are given in pounds
sterling. We use our best efforts to ensure that the prices of Products are
correct at the time of completing an order. However, please see Clause 5.7 for
what happens if we discover an error in the price of the Product(s) you
ordered.
5.2. The price of a Product includes VAT at the
applicable rate chargeable in the UK on the date of the order. However, if the
rate of VAT changes between the date of your order and the date of delivery, we
will adjust the VAT you pay, unless you have already paid for the Products in
full before the change in VAT takes effect.
5.3. If you are using a valid promotional code
provided by AORLB, this cannot be used in conjunction with another offer or
promotion.
5.4. The price invoiced to you is the price stated
on the Dispatch Confirmation (as defined below) sent via email by AORLB.
5.5. The prices given do not include the delivery
costs, which will be invoiced in addition and specified to you before the order
is confirmed and when the order is definitively validated.
5.6. You accept AORLB’s right to modify its prices
at any time, however the Products will be invoiced based on the tariffs in
force when the order is recorded, subject to the availability of such Products.
The tariff in force is that stated on the Website unless there is a
typographical error.
5.7. Our website contains many Products. It is
always possible that, despite our reasonable efforts, some of the Products on
our Website may be incorrectly priced. If we discover an error in the price of
the Products, you have ordered we will contact you to inform you of this error
and we will give you the option of continuing to purchase the Product at the
correct price or cancelling your order. We will not process your order until we
have your instructions. If we are unable to contact you using the contact
details you provided during the order process, we will treat the order as
cancelled and notify you in writing at the postal address provided during the
order process.
Please note that if the pricing error is obvious
and unmistakeable and could have reasonably been recognised by you as a
mispricing, we do not have to provide the Products to you at the incorrect
price.
5.8. Payment:
All payments must be made immediately over the
internet. Unless the server is unavailable, you may pay with a credit or debit
card. MasterCard, Visa, and Maestro cards are accepted.
You will need to enter:
• the card numbers.
• the expiry dates.
• the name of cardholder; and
• the 3-digit safety code on the back of the card
(MasterCard and Visa only).
Banking transactions will be carried out in a
secure manner by Adyen or PayPal, AORLB’s designated payment partners.
AORLB reserves the right to refuse all orders or
deliveries if the limits stated in the Introduction above are exceeded, if
there is an existing dispute with you, in the event of total or partial failure
by you to pay for that order or a previous order or if credit/debit card
payment authorisation is refused by the banking organisations.
As part of the fight against online fraud,
information concerning orders will be checked by Adyen and PayPal.
6. PLACING AN ORDER
6.1. You may freely consult the various pages of
the Website, with no commitment to order.
6.2. If you wish to place an order, you need to
choose the various Products that are of interest and confirm said interest by
clicking on the "Add to Bag" button.
You may at any time:
• obtain a summary of the Products you have
selected or modify your order, by clicking on the button "My Bag",
which is accessible on the top right of each page.
• continue to select Products by clicking on
"Continue Shopping"; and
• complete your selection of Products and order
them by clicking on "Checkout".
You then must identify yourself in the ‘Billing and
Delivery’ stage:
• either by entering your email address and
password, if you are a registered user on the Website; or
• by proceeding to the checkout page as a guest
where you will be requested to provide your email address and delivery and
billing information.
If you opt to become a registered user, you accept
that entering a username, as requested, constitutes proof of your identity, and
evidences your consent to become a registered user of the Website.
Once you have identified yourself in the ‘Secure
Payment’ stage, before clicking ‘Pay Now’, an order summary appears on screen,
which summarises: the names, quantities and prices of the Products selected by
you, the applicable delivery costs, the order total, payment arrangements, your
details, the delivery address for the Products, the billing address, contact
details of the AORLB Customer Care Department and a link to information about
your consumer rights to cancel and return your order at any stage.
6.3. Definitive validation of orders:
At the ‘Secure Payment’ stage you should verify
that your shipping address and your billing address are correct. You are then
requested to enter your credit/debit card details.
You must read these General Conditions of Sale and
the Privacy Policy which can be accessed at the payment stage and tick the
"I accept the General Terms and Conditions of Sale and Privacy
Policy" box before you click ‘Pay Now’.
Once you have clicked “Pay Now” your order is
validated and you will be bound by the order and acknowledge that the placing
of the order implies an obligation from you to pay. This is subject to your
consumer rights to cancel your order at any stage.
7. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
7.1. Our shopping pages will guide you through the
steps you need to take to place an order. Our order process allows you to check
and amend any errors before submitting your order to us. Please take the time
to read and check your order at each stage of the order process.
7.2. Once you have entered your details for payment
and validated your order, an order acknowledgement page is displayed bearing an
order number. This is also sent to you as an order acknowledgement email that
summarises: the names, quantities and prices of the Products selected by you,
the applicable delivery costs, the order total, your details, the delivery
address for the Products, the billing address, contact details of AORLB
Customer Services and information about your consumer rights to cancel and
return your order at any stage (“Order Acknowledgement”). Please note that this
does not mean the order has been accepted. AORLB’s acceptance of your order
will take place as described below.
7.3. We will confirm our acceptance to you of your
order, and the Contract is formed between us, by sending you an email that
confirms that the Products have been shipped (“Dispatch Confirmation”). The
Contract between us is formed on the date of the Dispatch Confirmation email.
Dispatch Confirmation sets out all the components of the Contract formed
between us, including the names, quantities and prices of the Products selected
by you, the applicable delivery costs, the order total, your details, the
delivery address for the Products, the billing address, contact details of our AORLB
Customer Care Department, information about your consumer rights to cancel and
return your order at any stage, a link to these General Conditions of Sale. You
are advised also to keep a copy (electronic or printed) of the information
concerning your order.
7.4. The data recorded by the Website constitutes
proof of all the transactions concluded between AORLB and you. In the event of
a dispute between AORLB and you on a transaction carried out on the Website,
the data recorded by AORLB shall be deemed irrefutable proof of the contents of
the transaction.
8. OUR RIGHT TO VARY THESE TERMS
8.1. AORLB may update these General Conditions of
Sale from time to time. Every time you wish to order Products from AORLB,
please check these Terms to ensure you understand the terms which will apply at
the time of your order, and which will apply to the Contract between us.
8.2. We may revise these Terms as they apply to
your order from time to time to reflect the following circumstances:
a) changes in relevant laws and regulatory
requirements; and/or
b) changes in our business practices.
8.3. If we must revise these Terms as they apply to
your order, we will contact you to give you reasonable advance notice of the
changes and let you know how to cancel the Contract if you are not happy with
the changes. You may cancel either in respect of all the affected Products or
just the Products you have yet to receive. If you opt to cancel, you will have
to return any relevant Products you have already received and we will arrange a
full refund of the price you paid for the relevant Product(s), the delivery charges,
and the cost of returning the Product(s) to us subject to Clause 10.
9. DELIVERY
9.1 Orders are prepared by the logistics centre
located at Aesthetics of The Royal Liover Building, Pier Head, Liverpool, Merseyside,
L1 3HU, United Kingdom and then dispatched by the carrier nominated by AORLB
(DPD). The estimated delivery time will be included in the Order
Acknowledgement and Dispatch Confirmation sent to you. The estimated delivery
times set out in the table below are from the date on which you place your
order with us. Please note that the delivery time quoted is an estimate only.
Delivery Option***
Standard Delivery
Estimated delivery 3-5 working days.
Next Day Delivery**
Estimated delivery 1-3 Working Days
** If order is placed before 11am on a working day.
If order is placed after 11am or on any non-working day, then estimated
delivery will be on the second working day.
*** Delivery costs will be displayed on the
checkout page of the Website.
† Please note that for delivery to Northern
Ireland, Scottish Highlands, islands, Aberdeen, and other rural areas an extra
working day needs to be taken into account of for these delivery options.
9.2. The Products ordered by you will be delivered
to the delivery address stated by you when completing your order on our website
and you will need to sign for the delivery (regardless of the Delivery Method
selected). You undertake to supply the exact delivery address when placing your
order for the Products, which can be different to the billing address you
provide.
9.3. If no one is available at your address to take
delivery, we will leave you a note to advise that the Products have either been
left with a neighbour who has signed for the delivery or to advise that the Products
have been returned to our premises. In the latter case, to rearrange delivery
please contact our AORLB Customer Care Department by email at manager@aestheticsoftheroyalliverbuilding.co.uk or
by telephone on 0151 203 0020 (Monday to Friday 10am to 6pm).
9.4. Delivery of an order shall be completed when
we deliver the Products to the address you give to us when completing your
order on our Website and the Products will be your responsibility from that
time.
9.5. You own the Products once we have received
payment in full, including all applicable delivery charges.
9.6. Delivery problems:
AORLB will not be liable or responsible if your
delivery is affected by an Event Outside Our Control (see Clause 13) including
in the event of overly long delivery time caused by the transportation
services, and in the event of the loss of the Products ordered. If a delivery
is late, you must inform our AORLB Customer Care Department as soon as
possible, by email sent to manager@aestheticsoftheroyalliverbuilding.co.uk or
by telephone on 0151 203 0020 (Monday to Friday 10am to 6pm). AORLB shall then
contact its chosen carrier to initiate an enquiry. Enquiries may take some
time.
Orders should in any event be delivered at the
latest thirty (30) days after the date on which you receive a Dispatch
Confirmation email from us.
9.7. Upon receipt of the Products ordered, you must
check that the Products are as per your order completed on our Website. Any
delivery anomalies (missing or broken Products, parcel damaged, etc.) must be
noted by you on the delivery note including the returns form presented to you
when the parcel is delivered and must imperatively be notified to our AORLB
Customer Care Department, by email sent to manager@aestheticsoftheroyalliverbuilding.co.uk or
by telephone on 0151 203 0020 (Monday to Friday 10am to 6pm) specifying which
product does not match the order.
9.8. If we miss the Estimated Delivery Time for any
Product(s) then you may cancel your order immediately if any of the following
apply:
a) we have refused to deliver the Product(s); or
b) delivery within the Estimated Delivery Time was
essential (considering all the relevant circumstances) and you specifically
communicated this to us before we accepted your order.
9.9. If we miss the Estimated Delivery Time for any
Products and you do not wish to cancel your order immediately, or do not have
the right to do so under Clause 9.8, you can give us a new time for delivery,
which must be reasonable, and you can cancel your order if we do not meet the
new time.
9.10. If you do choose to cancel your order for
late delivery under Clause 9.8 or 9.9, you can do so for just some of the
Products or all of them, unless splitting them up would significantly reduce
their value. If the Products have been delivered to you, you will have to
return them to us, and we will pay the reasonable costs of this subject to
inclusion of an applicable returns delivery receipt. After you cancel your order,
we will refund any sums you have paid to us for the cancelled Products and
their delivery.
9.11. Last orders for Christmas:
Ordering for Christmas? Please see our website for
last order dates for delivery before 25th December.
10. YOUR CONSUMER RIGHT OF CANCELLATION, RETURN AND
REFUND
10.1. If you are a consumer, you have a legal right
to:
a) withdraw from the Contract at any time before
the Contract is entered into (i.e. the period from when an order is placed
until the Dispatch Confirmation email is sent); or
b) cancel a Contract at any time from when the
Contract is entered into (i.e. from the date the Dispatch Confirmation email is
sent) until 14 days after the day on which you receive the Product(s).
For example: if we provide you with a Dispatch
Confirmation email on 1 January and you receive the Product on 10 January you
may cancel at any time between 1 January and the end of the day on 24 January.
10.2. This means that during the relevant periods
at 10.1 a) or b) above if you change your mind or decide for any other reason
that you do not want to receive or keep a Product, you can notify us of your
decision to cancel the Contract and receive a refund. Advice about your legal
right to cancel the Contract is available from your Citizen’s Advice Bureau or
Trading Standards Office.
10.3. However this cancellation right does not
apply in the case of a Contract for the supply of sealed goods which are not
suitable for return due to health protection and hygiene reasons if they become
unsealed after delivery. Certain Products are cellophane wrapped and/or contain
a seal to be removed before use and fall within the category of ‘sealed goods’.
10.4. To cancel a Contract, you need to let us know
that you have decided to cancel. We will email you to confirm we have received
your cancellation.
a) The easiest way to do this is to complete the
Order Cancellation form on our website.
b) You can also download a PDF version of the
cancellation form which can be printed, completed, scanned, and emailed to us
at manager@aestheticsoftheroyalliverbuilding.co.uk or posted to us
at:
AORLB Customer Care Department
Aesthetics of The Royal Liver Building
Pier Head, Liverpool, Merseyside, L3 1HU
c) You may also contact our AORLB Customer Care
Department by telephone on 0151 203 0020 (Monday to Friday 10am to 6pm).
If you contact us, please quote your order number
to help us identify your order. If you send us your cancellation form by email
or post, then your cancellation form is effective from the date you send us the
email or post the letter to us. For example, you will have given us notice in
time if you get your cancellation form into the last post on the last date of
the cancellation period or email us before midnight on that day.
10.5. If you cancel your Contract you will need to
pay the cost of returning the Product(s) to us and do this as soon as possible
and, in any event, no later than 14 days after the date you communicated the
cancellation of the Contract. AORLB does not accept returns with delivery
charges due.
a) You must send Product(s) back with the Product
Return and Refund Form received with your order to:
AORLB Returns Department
Aesthetics of The Royal Liver Building
Pier Head, Liverpool, Merseyside, L3 1HU
b) You shall assume all reasonable risks linked to
the return of Product(s) and take reasonable care thereof whilst in your
possession. If you fail to return any Product the direct cost of recovery of
that AORLB Product sold by AORLB shall be borne by you.
c) If you return all the Product(s) you have
ordered you should also return any free samples or free promotional products
you may have received within your order.
10.6. If you cancel your Contract, we will:
a) refund you the price you paid for the Products.
We will refund you using the same means of payment you used for the initial
transaction (unless expressly agreed otherwise). Please note we are permitted
by law to reduce your refund to reflect any reduction in the value of the goods
if this has been caused by your handling them in a way which would not be
permitted in a shop.
b) refund, only where the full order is returned,
any delivery costs you have paid to receive it, although as permitted by law
the maximum refund will be the cost of delivery by the least expensive delivery
method we offer. For example, if we offer standard delivery of a Product within
a certain timeframe at one cost but you select express delivery of a Product
within a shorter timeframe at a higher cost, then we will only refund what you
would have paid if you had selected the cheapest delivery method we offer. For
the avoidance of doubt, if the Standard Delivery method we offer is free then
you will not be refunded any delivery costs even if you opted for another
delivery method which was not free.
c) make any refunds due to you no later than 14
days after the day on which we receive the Product(s) back from you or, if
earlier, the day on which you provide us with evidence (i.e. date stamped
written statement from an established postal service provider listing the
sender and the recipient) that you have sent the Product(s) back to us.
10.7. If you have returned a Product to us because
it is faulty, damaged or you have not received the Product you ordered, we will
examine the Product as quickly as possible. If the non-compliant nature of the
Product is confirmed by us, we will refund the price of the Product in full.
Where the full order is returned, we will refund any delivery costs you have
paid, although as permitted by law, the maximum refund will be the costs of
delivery by the least expensive delivery method we offer (as set out in 11.6 b)
above).
We will pay the reasonable delivery costs you incur
in returning the Product(s) to us subject to the inclusion of a returns proof
of postage receipt. We request that you return such Product(s) to us via the
Post Office ‘Royal Mail Signed For’ delivery method.
10.8. Because you are a consumer, we are under a
legal duty to supply Products that are in conformity with the Contract. As a
consumer, you have legal rights in relation to Products that are faulty or not
as described. These legal rights are not affected by your right of return and
refund in this clause or anything else in the General Conditions of Sale.
Advice about your legal rights is available from your local Citizens’ Advice
Bureau or Trading Standards office.
10.9. The right of cancellation can only be
exercised by you, the purchaser of the Product, and not by a third party.
11. HOW WE USE YOUR PERSONAL INFORMATION
11.1. We only use your personal information in
accordance with our Privacy Policy. Please take the time to read our Privacy
Policy, as it includes important terms which apply to you.
12. OUR LIABILITY
12.1. If we fail to comply with these Terms, we are
responsible for loss or damage you suffer that is a foreseeable result of our
breach of these Terms or our negligence, but we are not responsible for any
loss or damage that is not foreseeable. Loss or damage is foreseeable if it is
an obvious consequence of our breach or if it was contemplated by you and us at
the time, we entered this contract.
12.2. We only supply the Products for domestic and
private use. You agree not to use the Product for any commercial, business or
resale purposes, and we have no liability to you for any loss of profit, loss
of business, business interruption, or loss of business opportunity.
12.3. We do not in any way exclude or limit our
liability for:
a) death or personal injury caused by our negligence.
b) fraud or fraudulent misrepresentation.
c) any breach of the terms implied by section 12 of
the Sale of Goods Act 1979 (title and quiet possession).
d) any breach of the terms implied by section 13 to
15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness
for purpose and samples); and
e) defective products under the Consumer Protection
Act 1987.
13. EVENTS OUTSIDE OUR CONTROL
13.1. We will not be liable or responsible for any
failure to perform, or delay in performance of, any of our obligations under a contract
that is caused by an Event Outside Our Control. An Event Outside Our Control is
defined below in Clause 13.2.
13.2. An Event Outside Our Control means any act or
event beyond our reasonable control, including without limitation strikes of
all natures, lock-outs or other industrial action by third parties, civil
commotion, riot, insurrection, invasion, terrorist attack or threat of
terrorist attack, war (whether declared or not) or threat or preparation for
war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other
natural disaster, or failure of public or private telecommunications networks,
severe disturbance in the security of the internet, technical failures,
unauthorised access and/or intrusions into the Website’s servers, or impossibility
of the use of railways, shipping, aircraft, motor transport or other means of
public or private transport.
13.3. If an Event Outside Our Control takes place
that affects the performance of our obligations under a Contract:
a) we will contact you as soon as reasonably
possible to notify you; and
b) our obligations under a Contract will be
suspended and the time for performance of our obligations will be extended for
the duration of the Event Outside Our Control. Where the Event Outside Our Control
affects our delivery of Products to you, we will arrange a new delivery date
with you after the Event Outside Our Control is over.
13.4. You may cancel a Contract affected by an
Event Outside Our Control which has continued for more than 30 days. To cancel
please contact us. If you opt to cancel, you will have to return (at our cost)
any relevant Products you have already received and we will refund the price
you have paid, including any delivery charges.
14. OTHER IMPORTANT TERMS
14.1. We may transfer our rights and obligations
under a Contract to another organisation, but this will not affect your rights
or our obligations under these Terms.
14.2. You may only transfer your rights or you
obligations under these Terms to another person if we agree in writing.
14.3. This Contract is between you and us. No other
person shall have any rights to enforce any of its terms, whether under the
Contracts (Rights of Third Parties) Act 1999 or otherwise. If one or more
stipulations of these Terms is deemed invalid or declared invalid pursuant to a
law, regulation or following a definitive decision by a court having
jurisdiction, the other stipulations shall retain their full force and scope.
14.4. If we fail to insist that you perform any of
your obligations under these Terms, or if we do not enforce our rights against
you, or if we delay in doing so, that will not mean that we have waived our
rights against you and will not mean that you do not have to comply with those
obligations. If we do waive a default by you, we will only do so in writing,
and that will not mean that we will automatically waive any later default by
you. These Terms and the Dispatch Confirmation email sent to you together form
a contractual whole and constitute the entirety of the contractual relations
between us.
14.5. In the event of a contradiction between these
documents, these Terms shall prevail.
14.6. These Terms and the contractual relations
between AORLB and you shall be governed by the laws of England and Wales. This
means a contract for the purchase of Products through the Website and any
dispute or claim arising out of or in connection with it will be governed by
English law. The parties agree that the courts of England and Wales will have
exclusive jurisdiction.
