It is totally up to you! If you already own a SkinCeuticals product and would like our Skin Expert to demonstrate how to apply it live on your consultation, it may be better to attend without makeup, so you can practice the application.

If you already own some SkinCeuticals products and would like to chat through your routine, it may be helpful to have your products with you to show the Skin Expert.

The consultation takes place via Microsoft Teams. When you book in for a consultation, you will receive an email with a link to join. Just click this link when you are ready to speak to our Skin Expert.

Where possible, we recommend you participate in the consultation from a quiet place, while sitting down, with good internet connection. This is to ensure our Brand Experts can see and hear you properly in order to give the correct advice for your skin. Unfortunately, our Brand Experts will be unable to complete the consultation if you are driving.

The consultations are 15 minutes long.
You will be speaking to a SkinCeuticals Skin Expert.
Please note, this online consultation is a recommendation and should not replace the advice of your Healthcare Professional.

When you book in for an online consultation, you will receive an email with a link to join. Just click this link when you are ready to chat to our Skin Expert.

No, the online consultation is a complimentary service.

Your Skin Expert will post a link into the chat on Microsoft Teams, you can click this link to take you directly to our website, where you can buy your routine.

Our Brand Experts are not medical professionals, therefore if you have any skin conditions or are pregnant, we cannot advise on any product recommendations and would recommend to seek advice from your GP, dermatologist, or healthcare professional.