DELIVERY

9.1 Orders are prepared by our sales team located Aesthetics
of The Royal Liver Building, Pier Head, Liverpool, Merseyside, L3 1HU, United
Kingdom and then dispatched by the carrier (usually DPD) nominated by Aesthetics
of The Royal Liver Buiilding (herby further knows as we, us or AORLB). The
estimated delivery time will be included in the Order Acknowledgement and
Dispatch Confirmation sent to you. The estimated delivery times set out in the
table below are from the date on which you place your order with us. Please note
that the delivery time quoted is an estimate only.

Delivery Options with Estimated Delivery Times

Orders under £200 - £3.95 Standard
Delivery, 2-4 working days*

Orders under £200 - £4.95 Express
Delivery, 1-3 Working days**

Orders over £200 - Free Express Delivery, 1-3 Working days**

*If order is placed before 11am on a working day.
If order is placed after 11am or on any non-working day then estimated delivery
will be on the second working day.

**If order is placed before 11am on a working day.

† Please note that for delivery to Northern
Ireland, Scottish Highlands, islands, Aberdeen and other rural areas an extra
working day needs to be taken into account of for these delivery options.

Delivery Exclusions

Unfortunately we cannot ship orders to the Republic
of Ireland, Channel Islands or Isle of Man. Orders for which a P.O box delivery
address has been chosen cannot be processed and deliveries will not be made to
these addresses.

9.2. The Products ordered by you will be delivered
to the delivery address stated by you when completing your order on our Website
and you will need to sign for the delivery (regardless of the Delivery Method
selected). You undertake to supply the exact delivery address when placing your
order for the Products, which can be different to the billing address you
provide.

9.3. If no one is available at your address to take
delivery, we will leave you a note to advise that the Products have either been
left with a neighbour who has signed for the delivery or to advise that the
Products have been returned to our premises. In the latter case, to rearrange delivery
please contact our AORLB’s Customer Care Department by email at manager@aestheticsoftheroyalliverbuilding.co.uk or
by telephone on 0151 203 0020 (Monday to Friday 10am to 6pm).

9.4. Delivery of an order shall be completed when
we deliver the Products to the address you give to us when completing your
order on our Website and the Products will be your responsibility from that
time.

9.5. You own the Products once we have received
payment in full, including all applicable delivery charges.

9.6. Delivery problems:

AORLB will not be liable or responsible if your
delivery is affected by an Event Outside Our Control (see Clause 13) including
in the event of overly long delivery time caused by the transportation
services, and in the event of the loss of the Products ordered. If a delivery
is late, you must inform our AORLB Customer Care Department as soon as
possible, by email sent to manager@aestheticsoftheroyalliverbuilding.co.uk or
by telephone on 0151 203 0020  (Monday to
Friday 10am to 6pm). AORLB shall then contact its chosen carrier in order to
initiate an enquiry. Enquiries may take some time.

Orders should in any event be delivered at the
latest thirty (30) days after the date on which you receive a Dispatch
Confirmation email from us.

9.7. Upon receipt of the Products ordered, you must
check that the Products are as per your order completed on our Website. Any
delivery anomalies (missing or broken Products, parcel damaged, etc.) must be
noted by you on the delivery note including the returns form presented to you when
the parcel is delivered and must imperatively be notified to our AORLB Customer
Care Department, by email sent to manager@aestheticsoftheroyalliverbuilding.co.uk or
by telephone on 0151 203 0020 (Monday to Friday 10am to 6pm) specifying which
product does not match the order.

9.8. If we miss the Estimated Delivery Time for any
Product(s) then you may cancel your order immediately if any of the following
apply:

a) we have refused to deliver the Product(s); or

b) delivery within the Estimated Delivery Time was
essential (taking into account all the relevant circumstances) and you
specifically communicated this to us before we accepted your order.

9.9. If we miss the Estimated Delivery Time for any
Products and you do not wish to cancel your order immediately, or do not have
the right to do so under Clause 9.8, you can give us a new time for delivery,
which must be reasonable, and you can cancel your order if we do not meet the
new time.

9.10. If you do choose to cancel your order for
late delivery under Clause 9.8 or 9.9, you can do so for just some of the
Products or all of them, unless splitting them up would significantly reduce
their value. If the Products have been delivered to you, you will have to
return them to us, and we will pay the reasonable costs of this subject to
inclusion of an applicable returns delivery receipt. After you cancel your
order we will refund any sums you have paid to us for the cancelled Products
and their delivery.

9.11. Last orders for Christmas:

Ordering for Christmas? Please see our Website for
last order dates for delivery before 25th December.